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Shipping & Returns

Shipping Costs

For items shipped from our 3 stores, shipping is free, unless advised other wise. Shipping costs from other locations will be charged seperatly on the invoice.

Sales Taxes

We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within New Zealand.

Permission to Return and to Receive Credit

We will accept return of merchandise ONLY IF IN SALEABLE CONDITION and notification is within 7 days of receipt. We will Issue Credit to your account. For unwanted merchandise the cost of return shipping shall be the responsibility of the customer.

Damaged or Incorrect Merchandise

We will, upon your request, replace any merchandise that is received in damaged condition or as a result of a picking error. No material will be accepted or replacements issued without prior approval to return such merchandise. Filing of claims will be our responsibility.